
State Farm® Insurance Agent Brooke Andrews
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rob Bradberry
June 23, 2025
"Very friendly and helpful staff."
"Thank you so much, Rob!! We are happy you and your family came over to our office. We look forward to taking care of you and your insurance needs!! ❤️"
Hunter Gullett
July 18, 2023
"Good luck getting anyone to answer the phone and they are only concerned with trying to sell you life insurance that you may or may not need. In the time that I have used that office for auto/home/boat insurance they have randomly dropped my policy three times due to “incorrect billing” that they confirmed to me over the phone and email. I had to wait over 3hrs for this office to pick up my call to add a policy to my account. The final straw for this office was when I found out I had been driving on expired insurance for almost 2 months due to their billing dept YET AGAIN screwing up the automated billing service although they stated it had been corrected multiple times via phone and email in 2021. I finally decided to make the switch to Farm Bureau and we have saved hundreds of dollars each year, my new agent even answers my phone when I need him regardless of what day of the week it is. The only time I could get any responses out of this office was when I posted a bad review here, never got a "we apologize for the issues and potentially getting sued for no insurance" but only received "Can you remove this bad review". This office is terrible. Spend your money somewhere/anywhere else."
"Hi Hunter, I am sorry that our resolution to your issue four years ago did not meet your expectation, as customer service is our number one priority. We wish you all the best. Please feel free to reach out to me if you have any questions or concerns. Best regards, Brooke."
Robert Sterling
November 29, 2021
"Switched to Brooke Andrews after having poor service from another State Farm Agent. They have been awesome and super responsive and helpful every time I call. Jennifer who I believe is the office manager is the best. Totally recommend them."
Erica Marshall
December 28, 2020
"Love them.. my girl"
Allison Cain
June 24, 2020
"This office provides great service and goes above and beyond to be helpful! We've been with them for several years now and it is so nice having someone that knows your family and is always ready and willing to be of assistance. :)"
Sean Caldwell
December 12, 2019
"Our"
Casey M
July 6, 2019
"Great insurance company and fantastic and awesome people"
Steven Nichol
January 23, 2019
"Best insurance agent I've ever had. Service is very knowledgeable and friendly. Always willing to help if you have an issue or claim."
Horace Mann Engineering
July 29, 2018
"Good luck getting anyone to answer the phone and they are only concerned with trying to sell you life insurance that you may or may not need. In the time that I have used that office for auto/home/boat insurance they have randomly dropped my policy twice due to “incorrect billing” that they confirmed to me over the phone. I had to wait over 3hrs for this office to pick up my call to add a policy to my account. This office is terrible. Spend your money somewhere/anywhere else."
Courtney Shoptaw
October 16, 2017
"I absolutely love these ladies! Always super nice and professional. Jennifer takes excellent care of all of my insurance needs!!!"
Jessica Allen
October 16, 2017
"The staff is friendly and always willing to answer any questions that I have to make sure that I am well educated on my insurance policies and information. I have had several of my family members and friends switch to this agency because of the personal attention that I receive. I have been a state farm customer since I was 16 year old and this is the agency that has provided me exceptional customer service. I highly recommend them!"
Alaina Coleman
October 16, 2017
"Brooke is one of the best agents in the state! Her office staff is kind, courteous and very helpful! The Office Manager Jennifer is absolutely amazing and very dedicated to her profession and customers! I will always choose Brooke Andrews State Farm!"